Our Hosting Services

BlueCentral delivers business web hosting and managed infrastructure services (IaaS) to support web hosting, online applications (SaaS), e-business and Internet applications

BlueCentral's business hosting services are backed by Service Level Agreements (SLAs or a hosting SLG) providing objective measures of availability and up-time, incident management and reporting. Not only do we provide the SLA for the managed elements of our customer installations, but we also provide SLAs and SLGs that cover the environmental services that support our hosted colocation clients. Our services include the relevant account management and customer interaction required to deliver a thorough and comprehensive service targeted on high availability backed by service.

BlueCentral provide a range of managed platform services that extend to ‘Selective Outsourcing’. The list below highlights how customers can choose to maintain certain aspects of managing their infrastructure platform or make a decision to focus only on their business applications through selectively outsourcing management of the platform layers.

• For Managed Colocation Hosting we offer secure (ISO 27001 and ASIO T4 Certified in Sydney) conditioned infrastructure space in our Data Centre, with  power, racks, Internet Connectivity Services, and customer data network links, supported by on-site staff (at an hourly rate or included in the initial installation charges)
• For Managed Dedicated Hosting we offer data center space, internet and telecoms, dedicated physical servers, dedicated virtual server, shared storage and hosted SAN, hyper-visor provisioning, operating system (OS) under hosted Microsoft SPLA arrangements, database support via partners and hosted application support via partners and resellers.
• For Selected Outsourcing we offer data center space, dedicated and shared infrastructure or IaaS, OS support. Most importantly we offer two datacentres located apart in Sydney and Melbourne for hosting disaster recovery services and business continuity planning purposes.
• For Corporate IT we offer all of the above web hosting and hosted application services, as an adjunct to your in-house IT services. 

Hosting Services Overview for Web Hosting, E-Commerce Hosting, Software as a Service

Our offerings are delivered from within highly certified and redundant data centre facilities and comprise management services extending from the data center and the physical security of the facility, power, cooling and redundancy to network management, server hardware provisioning and management, operating systems and hyper-visor technology licensing and management, network hardware management and data storage and archiving services.

Specifically, our Fujitsu owned Sydney Data Centre is certified by the owner to ASIO T4 and ISO 27001 accreditation levels. Copies of the hosting security certification can be provided to bonafide customers.

When combined, these services give businesses the ability to selectively outsource the management of hosted infrastructure to support delivery of critical online and business applications or source co-location and managed co-location services.

BlueCentral also provides carrier-grade mobile connectivity services from their mobile aggregation platform. Find out more about our Mobile Connectivity Services.

With so many options to source and deliver technology solutions, why should you choose BlueCentral as your technology partner and hosting services supplier?

• 10 Years Experience: BlueCentral has been delivering services to the SMB, corporate and government market for over a decade. We are specialists with the systems, skills and culture to deliver effective services immediately. Further to this, we are constantly evaluating the market to supply and deliver new customer services that can provide further efficiency, solve new business needs, provide greater competitive advantage and reduce business costs.
• Certifications & Knowledge: Our processes and approaches to managing customer data and hosted infrastructure are aligned with global standards and guidelines and meeting hosting security accreditations. These global certifications and accreditations (current, audited and certified for our Sydney Data Centre) provide our customers with the peace of mind that these infrastructure services are comprehensively managed and implemented and that compliance and governance requirements can be met.
• Online Tools: We provide customers with online access to view and monitor their systems from our online Control Panel to clients. This 24 x 7 visibility ensures decisions about performance and capacity can be constantly evaluated.Monitoring of hosting services is key to providing the very best customer service.
  
• Other Services: As a customer’s needs expand, BlueCentral can support other requirements across the business through partner technology organisations including advanced database management, data connectivity, mobile connectivity and internet consultancy.
• 24 x 7 Customer Support Centre: We provide contact to engineers 24x7 from our NOC and Customer Support Centre. We are constantly monitoring, managing and supporting mission-critical application infrastructure at all times.
• High Availability: Our infrastructure and services (IaaS) are designed to ensure 99.9% availability. Our Internet Gateway and core infrastructure is carrier grade and designed in an N+1 configuration to guarantee no downtime of your critical applications. This ensures true redundancy, including diverse international paths, and low latency performance for fastest route to the Internet at all times.Network paths from our data centres are all duplicated with major carriers, and all provided on high speed fibre connections including hosted peering services.
  
• Service Level Agreements (SLA's and SLGs): We take Service Level Agreements (SLAs) seriously – providing clear financial compensation for noncompliance. All of our hosting services are delivered to our customers with binding Service Level Agreements and a hosting SLG.
  
• Priority One Support: Our entire business is continuously working to provide customer service embodied by the 'Priority One Support' culture. Our staff are empowered to make decisions for customers on a daily basis.We actually demonstrate a fanatical level of support.
  
• Account Management: BlueCentral provides named account managers to work with customers on a day-by-day basis to design new services, handle administrative activities and ensure that the interface between BlueCentral and our customers is efficient, effective and comprehensively managed. An aspect of our account management that means we are easy-to-do-business-with and keeps customers satisfied, is our around-the-clock accessibility and our ability to handle questions, concerns and requirements quickly and effectively.Your hosting Account Manager is the portal to all BlueCentral services.
  
• World Class Data Centre Facilities: BlueCentral manages infrastructure from within world class data centre facilities. These facilities are designed to deliver zero downtime and possess the relevant certifications to ensure availability is paramount and data and infrastructure security is a priority. This is core to providing Infrastructure as a Service (IaaS or PaaS).

In summary, whether you are seeking web hosting, business hosting services, ecommerce hosting, campaign hosting, Software as a Service (SaaS) hosting, Infrastructure as a Service (IaaS) or platform rental (PaaS), BlueCentral can meet and manage that busienss hosting requirement. Our key to this is the provision of secure hosting in both Melbourne and Sydney, witn installations in hours or days, not weeks or months.

For more information about BlueCentral's Managed Hosting contact us on 1300 258 323 or complete the enquiry form to your right and one of our service consultants will contact you shortly.